Privacy notice
Last updated 26 September 2026
This notice explains what personal data FINSECRA handles when you visit this website or contact us, and why. It does not cover client engagements, which are governed by the data processing terms in each contract.
Who is responsible
FINSECRA (“we”), based in India, is the controller for the data described here. Contact Juhi Singh at juhi.singh@finsecra.ai.
What this website does not do
- No cookies, analytics, advertising or tracking pixels.
- No third-party scripts or externally loaded fonts. Your browser only talks to our host, unless you follow a link to another site, such as the chat page below.
- No data is stored on this website. Enquiry forms are emailed to us and not kept anywhere else.
What we do process
- Enquiry form submissions. The service you choose, your name, work email, optional company and message. The form is processed by a small AWS Lambda function and delivered to our inbox by Amazon SES. It is not stored in a database. Legal basis: steps taken at your request before entering a contract.
- Emails you send us. Your name, email address and whatever you include, used to reply and, if you wish, to scope an engagement. Legal basis: steps taken at your request before entering a contract, and our legitimate interest in responding to business enquiries.
- Live chat. The “Open a chat” link on the contact page takes you to a chat page hosted by Zoho SalesIQ, a separate site that sets its own cookies under Zoho’s privacy policy. What you type there, and any name or email you give, reaches us through Zoho so we can answer. Legal basis: steps taken at your request, and our legitimate interest in answering questions.
- Hosting access logs. Our hosting provider records technical request data, such as IP address, browser user agent and time of request, to deliver and secure the site. Legal basis: our legitimate interest in operating a secure website.
Who receives it
Amazon Web Services, which hosts this website and processes the enquiry form, and Zoho, which hosts our business email and the live chat page. We do not sell personal data or share it for marketing.
International transfers
FINSECRA is based in India. Where personal data from the EU/EEA or UK is transferred to India or to our service providers, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
How long we keep it
Enquiry correspondence is kept for as long as needed to handle your enquiry and any resulting business relationship, and deleted when no longer needed. Hosting logs are kept according to our provider’s standard retention.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal data, restrict or object to processing, and receive a copy of your data. Email us to exercise any of these. If you are in the EU/EEA or UK, you may also complain to your local data protection authority.